Welcome to the official website and services of Transglobal Investments Co. Pvt Ltd., (“Transglobal,” “we,” “us,” or “our”). These Terms and Conditions (T&Cs) govern your use of our website, the placement of orders, and the purchase of any products or services. By accessing, browsing, or transacting with us, you formally agree to be bound by these T&Cs in their entirety.
1. Scope and Nature of Service
Transglobal Investments Co. Pvt Ltd., operates as a distinguished importer and distributor, focused on delivering world-class home, kitchen, entertainment, and commercial solutions across Sri Lanka. Our commitment to accessibility and service is underpinned by our extensive network of over 500 trusted dealers and Seetha Showrooms located island-wide. Our services encompass direct online retail, managed distribution, and comprehensive after-sales support.
2. Product Information and Order Fulfilment
2.1 Accuracy
Whilst we take every reasonable measure to ensure the accuracy of product descriptions, imagery, and specifications displayed on our website and in our catalogues, minor variations may occur. The published information serves as a guide, and we do not warrant that product descriptions are entirely error-free.
2.2 Pricing and Availability
All product pricing is stated in Sri Lankan Rupees (LKR) and is subject to change without prior notice. Product availability is not guaranteed. In the event of a manifest pricing error, we reserve the right, at our sole discretion, to refuse or cancel any orders placed for the product listed at the incorrect price, irrespective of whether the order has been confirmed and payment processed.
3. Financial Transactions and Order Acceptance
3.1 Payment Methods
We offer a flexible range of payment solutions for your convenience:
Visa & MasterCard Online Payment Gateway: Secure processing for all major cards.
KOKO Pay & Mint Pay: Seamless ‘Buy Now, Pay Later’ instalment options.
EMI Facility: Available for leading credit cards (specific terms and eligibility apply).
3.2 Order Confirmation and Contract Formation
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. A legally binding contract is only formed when Transglobal accepts your order and processes the shipment or confirms the readiness for pickup. We reserve the right to refuse or cancel any order prior to this final acceptance for reasons including, but not limited to, stock limitations or suspected fraudulent activity.
4. Delivery, Ownership, and Risk
Risk of loss or damage to the ordered products shall pass to you upon delivery or upon collection/pickup at an authorised Transglobal location. For detailed delivery timeframes and processes, kindly refer to our separate Delivery and Returns Policy.
5. Warranties and Guarantees
All products distributed by Transglobal are backed by our firm commitment to international quality standards. The specific terms, duration, and conditions of any applicable product warranty or guarantee will be formally provided to you at the point of sale (typically via a dedicated Warranty Card and Proof of Purchase). All claims must follow the procedure detailed in our Service and Guarantee Policy.
6. Intellectual Property Rights
All proprietary content and materials on this website, including but not limited to text, graphics, logos, images, software, and trade names, are the exclusive property of Transglobal Investments Co. Pvt Ltd., or its affiliated international suppliers and are protected by applicable intellectual property and copyright laws of Sri Lanka. Any unauthorised reproduction, distribution, or modification of this content is strictly prohibited.
7. Limitation of Corporate Liability
Transglobal Investments Co. Pvt Ltd., shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including, without limitation, loss of business, revenue, or data) arising from the use or inability to use our products or services. Our maximum aggregate liability shall, in all instances, be strictly limited to the purchase price paid by you for the product or service in question.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by, and construed in accordance with, the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising in connection with these T&Cs shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
9. Contact and Notices
For any formal enquiries, notifications, or questions concerning these T&Cs, kindly contact us:
Email: info@transglobal.lk
Hotline: +94 71 854 4444
Head Office and Central Warehouse: Transglobal Investments Co. Pvt Ltd., No 288, Colombo Road, Pilimathlawa, Sri Lanka
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